Privacy Policy for ArrowMe Logistics

1. Information We Collect

We may collect and process the following types of personal data:

Full name
Company name
Email address
Phone number
Shipping or business address
Enquiry details submitted through forms or WhatsApp
Website usage data such as IP address, browser type, pages visited, and cookies

We only collect personal data that is reasonably necessary for our business operations and service delivery. (SingaporeLegalAdvice.com)

2. How We Use Your Information

Your information may be used for purposes including:

Responding to enquiries and service requests
Providing ecommerce fulfilment, warehousing, logistics, and related services
Managing customer relationships and support
Sending service updates or operational communications
Improving website performance and user experience
Marketing and promotional communications (where consent is provided)
Complying with legal and regulatory obligations

We will only use your personal data for purposes that a reasonable person would consider appropriate under the circumstances. (IMDA PDPC)

3. Consent

By submitting your information to us, contacting us, or using our website, you consent to the collection, use, and disclosure of your personal data in accordance with this Privacy Policy.

You may withdraw your consent at any time by contacting us using the details below. Please note that withdrawing consent may affect our ability to provide certain services. (SingaporeLegalAdvice.com)

4. Disclosure of Information

We may disclose your information to:

Employees and authorised personnel
Third-party logistics, warehousing, or technology providers
Payment processors or professional advisors
Government or regulatory authorities where required by law

We do not sell your personal data to third parties.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal data from unauthorised access, disclosure, misuse, or loss. (IMDA PDPC)

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Cookies and Website Analytics

Our website may use cookies and analytics tools to improve functionality and understand visitor behaviour. Cookies help us enhance user experience, measure website traffic, and optimise marketing activities.

You may disable cookies through your browser settings, although some website features may not function properly.

7. Retention of Personal Data

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws and business obligations. (SingaporeLegalAdvice.com)

8. Access and Correction Requests

You may request access to or correction of your personal data by contacting us. We may require reasonable verification before processing such requests. (SingaporeLegalAdvice.com)

9. Third-Party Links

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of such external websites.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updated versions will be posted on this page with the revised effective date.

11. Contact Us

If you have any questions regarding this Privacy Policy or your personal data, please contact:

Arrowme Logistics

26 Sin Ming Ln, #05-117, Singapore 573971
Email: contactus@arrowme.sg
Phone: +65 80997099

This Privacy Policy is intended to comply with the Singapore Personal Data Protection Act (PDPA). (IMDA PDPC)